Terms & Conditions

1. Booking & Confirmation

A booking is deemed accepted only upon receipt of the required deposit payment and issue of a written booking confirmation by Casa Di Cona. The lead guest (the person making the booking) must be a minimum of 25 years of age and will be responsible for all guests in the party throughout the duration of the stay.

Bookings are accepted subject to availability. Casa Di Cona reserves the right to decline any booking at its sole discretion without obligation to give reason.

2. Payment

To secure your reservation a deposit is required at the time of booking. The deposit amount is calculated as detailed in your booking quote. The outstanding balance is due no later than 8 weeks (56 days) prior to your check-in date, unless otherwise agreed in writing.

• Deposit is due immediately upon booking confirmation
• Balance is due 8 weeks before check-in
• For bookings made within 8 weeks of arrival, the full amount is payable immediately
• All payments must be made in EUR
• Bank transfer charges are the responsibility of the guest

3. Cancellation Policy

All cancellations must be made in writing by email to contact@casadicona.com. Cancellation charges are applied as follows:

• More than 56 days before arrival: Deposit forfeited; no further charge
• 28–56 days before arrival: 50% of total rental cost
• 14–27 days before arrival: 75% of total rental cost
• Less than 14 days before arrival: 100% of total rental cost

Casa Di Cona strongly recommends that all guests take out comprehensive travel and cancellation insurance to cover unexpected circumstances.

4. Security / Damage Deposit

A refundable security deposit of €1 is required and must be paid no later than 14 days before check-in. This deposit is held against breakages, damage, excessive cleaning requirements, or any additional charges incurred during the stay.

The security deposit will be refunded within 14 days of departure, less any valid deductions. Full details are set out in our Damage Policy.

5. Occupancy & House Rules

The property accommodates a maximum of 6 guests. The number of guests staying overnight must not exceed this limit. Day visitors are permitted but must be declared in advance.

• Strictly no parties, events, or commercial filming without prior written consent
• Guests must not cause nuisance to neighbours; quiet hours are 22:00 – 08:00
• No smoking inside the property. Designated outdoor smoking areas only
• Pets must be declared at time of booking and are subject to approval
• The pool is used entirely at the guests' own risk; lifeguard is not provided
• Children must be supervised by adults at all times near the pool and water features
• Guests are responsible for securing the property when absent
• Air conditioning and heating should be used responsibly; windows must be closed

6. Check-in & Check-out

Check-in is from 16:00 and check-out must be completed by 10:30. Early check-in or late check-out may be available by prior arrangement and may incur an additional charge.

Guests must leave the property in a clean and tidy condition. Dishes should be washed, rubbish removed, and all personal belongings taken. A standard cleaning fee of €150 is included in your booking; additional cleaning charges may apply if the property is left in an unreasonable state.

7. Property Description & Standards

Casa Di Cona takes all reasonable care to ensure descriptions and images on the website are accurate. However, minor differences may occur between photographs and the property at time of arrival due to furnishing updates, seasonal factors, or maintenance work. This does not constitute grounds for complaint or compensation.

Photographs on the website are representative of the property as marketed. Casa Di Cona will make every effort to ensure all advertised amenities are available; however, no liability is accepted for temporary unavailability of facilities due to factors outside our control (e.g., pool heating, internet, utility disruptions).

8. Force Majeure

Casa Di Cona will not be liable or responsible for any failure to perform, or delay in performance of, any obligations under these Terms that is caused by events outside our reasonable control, including (without limitation) acts of God, flood, fire, earthquake, pandemic, strikes, civil disorder, war, government action, or failure of public utilities.

9. Liability

Casa Di Cona and its owners, agents, and representatives accept no liability for:

• Personal injury, illness, or death, unless caused by proven negligence on our part
• Loss or damage to personal property during your stay
• Disruption caused by external factors (construction, weather, road works)
• Any consequential loss or indirect damages

Guests use all facilities (including the pool, gardens, and gym) entirely at their own risk. Casa Di Cona recommends all guests hold appropriate personal travel and medical insurance.

10. Right of Access

Casa Di Cona and its authorised representatives reserve the right to enter the property at any time for the purpose of inspection, maintenance, or emergency repairs. We will endeavour to give reasonable notice except in cases of emergency.

11. Subletting

Guests may not sublet, assign, or otherwise transfer their booking to a third party without the express written consent of Casa Di Cona.

12. Data Protection

Personal data collected as part of the booking process is processed in accordance with our Privacy Policy and applicable data protection legislation.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with Greek law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lourdhata, Kefalonia 281 00, Greece.

14. Contact

For any queries regarding these Terms, please contact us:

Casa Di Cona
Lourdhata, Kefalonia 281 00, Greece
Email: contact@casadicona.com
Phone: available after booking